| For enquiry please call: |
| (852)
2407-7333 |
| |
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SUPPORT
OVERVIEW |
| Server & Network Support
Tech Power IT & OA Engineering specializes in all areas of network
components, from implementation of new systems to optimizing, upgrading
and securing existing systems. Our solutions help you take advantage of
the rapidly changing Internet, to improve business processes, to manage
and grow customer relationships, and to enhance your company productivity,
while lowering your total cost of ownership.
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| PC Support |
* * * * *No matter what size the company,
organizations are all faced with the challenge of meeting the needs of their
end users within their desktop computing environment. A core set of end
users? Requirements fall under the service umbrella of Desktop Support Services.
These services include, but are not limited to: remedial hardware maintenance,
installation for hardware, software and help desk support.
Allow us to support and manage your Windows 98/ME/NT4/2000/XP desktop platforms.
From hardware and software configuration to standardization, troubleshooting
and repair, we will create a desktop solution where scalability and cost
are key. Our goal is to provide and deliver high quality IT staffing solutions
designed to ensure ultimate customer satisfaction. |
| -REMOTE CONTROL
SERVER & PC SUPPORT |
|
Our Helpdesk support can be provided by email or
telephone calls to our dedicated Helpdesk team. If your existing
pc network supports it we can connect to your PC's using remote
control software so that we can see your screen while we diagnose
and solve faults. Remote support allows us to identify the problems
you are experiencing visually in real-time with you showing us what's
on your screen. |
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| SOFTWARE
& HARDWARE MAINTENANCE UPDATES |
|
| Software and hardware updates are released all the time.
Most organizations we visit have never applied any updates to their
critical software since installing it many months or even years ago.
This includes weekly anti virus updates, frequent security updates
for Windows 2000 Server or Windows 2000 Professional, XP and 2003,
etc. |
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|
Tech Power IT & OA Engineering offers comprehensive
pc support for Hong Kong SME's wishing to implement reliable and efficient
pc systems. Our pc support services are flexible and designed for
businesses of all sizes. Call us now on 2407-7333 if you would like
more information.
Tech Power IT & OA Engineering is trusted and relied upon by countless
other businesses for a wide variety of services. |
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